Inside Sales Engineer

Location: Bartlett, TN (Greater Memphis Area)

What does the Experitec Inside Sales Engineer (ISE) role look like?

The Inside Sales Engineer is a part of our Inside Sales organization and is responsible for building close personal relationships with our customers by developing the skills necessary to provide valuable consultation, proposals/quotations, and product solutions based on the customer’s needs, application, service conditions, and system requirements. Our customers are largely manufacturing facilities and Upstream Oil & Gas. We serve many different industries including chemical, power generation, refining, oil & gas, food & beverage, pulp & paper, and water.

What is the Inside Sales Engineer (ISE) responsible for?

The ISE must evaluate process conditions and select the most effective product to meet a customer’s needs as well as provide the most value, long service life, and flexibility for future requirements. They must also assist the Experitec Account Managers in planning and providing solution-based services, new products, and application solutions specific to customer’s requirements.

Typical work assignments include:

• Consult with Process Engineers, Operations Managers, and plant maintenance resources to create/capture value in the effective selection of our valve products and services.
• Develop a solid understanding of customer’s production systems, applications, process and the role & impact of our valve technologies and services have in meeting their goals.
• Identify opportunities for us to analyze and recommend solutions to valve performance problems and maintenance related performance issues.
• Increase customers’ awareness of value received in effective use of Emerson valves and MRO services.
• Identify, build, and maintain relationships with customers’ maintenance engineers, operations staff, and sponsors who influence the purchase and use of our Fisher/Emerson valves and MRO services.
• Provide product proposals that are in the best interest of the customer, consistent with both Customer and Experitec goals.
• Proactively look for opportunities to improve our effectiveness in delivering value and meeting customers’ requirements through improved processes and training.
• Thoroughly understand the technology, products, services, and the strategic direction of Experitec, Fisher Controls and Emerson Process Management surrounding control valves, automated on/off valves and related technologies & services.
• Effectively work with factory resources & product specialists, service providers and sales operations to develop and deliver solutions and value to our customers.
• Proactively work to help develop and support the account strategies lead by our Account Managers.
• Effectively recommend and communicate solutions utilizing valve technologies for customers.
• Contribute to our Strategic Account Management and Solution Selling processes for our selected most valuable and most growable customers (MVCs & MGCs).
• Promote our core values and demonstrate teamwork within the Experitec organization.

Who can do this job?

The following are preferred attributes/skills:

• Ability to thrive in a fast-paced and every-changing environment.
• Critical and analytical thinking.
• Sound problem solving and decision-making skills.
• Strong Collaboration and teamwork.

Other basic qualifications include:

• Bachelor's degree.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) and ability to work efficiently and effectively within a business system.
• Effective communication and interpersonal skills.
• Leadership ability.

What Experitec offers:

At Experitec, we know our employees are a critical part to our overall success. We care about the wellbeing of each and every employee. No matter what stage of life they’re in, Experitec strives to support and care for each employee with a benefits program tailored to their needs. We pride ourselves on offering a flexible work environment ensuring our employees have the work-life balance they deserve. We believe giving our employees the resources they need to succeed in their personal lives will enable them to reach their peak performance in their professional lives. 

Comprehensive benefits package*:

• Major medical, dental, vision.
• 401K -
  • Employer match of 50% of every dollar employee contributes up to 6% of annual compensation.
  • Employer makes a 3% Safe Harbor Contribution of your total compensation each month.
• 100% Employee Owned with ESOP (Employee Stock Ownership Plan).
• Flexible work environment.
• PTO: personal time, vacation, paid holidays.
• Company and individual performance related compensation plan rewarding employees for their contribution and encouraging their long-term commitment.
• 14 weeks paid maternity leave.
• 2 weeks paid parental leave.

*Full details available in Benefits brochure provided to candidates during final interview stage.

Equal Opportunity Employer

Experitec is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Employer does not provide immigration sponsorship (e.g., H-1B visa sponsorship).

What does Experitec do?

As an Emerson Impact Partner, we have the exclusive rights to sell and service Emerson Automation Solutions products in our defined territory. Our customers are largely manufacturing facilities and Upstream Oil & Gas. We serve many different industries including chemical, power generation, refining, oil & gas, food & beverage, pulp & paper, and water. We partner with our customers to optimize the performance of their automated processes (reduce cost and increase throughput and quality), make their plants safer places to work, and/or help them reach environmental goals. Our engineered solutions include both innovative technology, products, and services. We are a group of Drive, Positive, and Collaborative Employee Owners!